Constructive comunication support
Do you have a message that you need to clearly communicate, orally or in writing? Are you
hoping for a particular response? Carefully planning and structuring both the content and the
process of important communications maximises your chances of achieving your intended
outcome. With personalised consultation, I can assist you to get your message across clearly
in a way that is tailored for the intended audience. I also provide coaching to allow you to turn
potentially difficult conversations into constructive communication.
Negotiation support
Preparation is essential for successful negotiation. Prior consideration of all the parties’ likely
interests and communication styles can give you a distinct negotiating advantage, ensuring
that you can maximise the opportunity to achieve your goals and develop creative and lasting
agreements. I can assist you to thoroughly plan a negotiation process and strategy to suit your
particular situation. I am also able to provide support throughout the negotiation.
Facilitation for meetings and consultation
I can help you design a facilitation process tailored to ensure that your meeting or consultation
is most likely to achieve your aims. I am also available to facilitate strategic planning meetings,
executive meetings, management meetings, and stakeholder consultations.
Conflict coaching
As a trained conflict specialist I can provide you or your staff with one-on-one conflict coaching.
Coaching is designed to assist the client to maximise his or her ability and confidence in dealing
with conflict. This may be specific to an existing conflict or forthcoming negotiation or mediation,
or general coaching to improve the client’s overall conflict management skills.
Mediation
I am a Nationally Accredited Mediator, trained in both the facilitative and transformative models.
I provide skilled support for parties in conflict to have constructive conversations and to make
informed choices about the future. I consult with all parties individually prior to the mediation to
ensure that they fully understand the mediation process and that the process provided is suitable
for their needs.
Reflective Supervision
Reflecting on one’s practice as a mediator or conflict specialist is essential for continued professional development and learning. It is also an essential part of developing artistry in practice. I provide reflective supervision for groups and individuals. Supervision can take place in person, by telephone, or online.