SERVICES
Conflict is inevitable and has an important role to play as a catalyst for change and development on a personal, business and community level. What makes conflict a positive or negative experience is the way in which it is managed. I am committed to supporting individuals and organisations to develop proactive and constructive approaches to conflict, in order to minimise the risk and maximise the opportunities it presents.
Conflict Support
Sam provides a range of conflict support services including conflict coaching, mediation, facilitation, and advice about developing and improving workplace and university conflict management systems.
Training
For over 20 years Sam has taught a range of conflict management and resolution courses and workshops to undergraduate and postgraduate university students and people from private and public organisations. She has been recognised as a leader in the field of education and training. She has postgraduate qualifications in adult learning and has received a number of teaching awards including University Teaching Excellence Awards, a National Carrick Citation for an Outstanding Contribution to Student Learning and an appointment as a Fellow of the Higher Education Research and Development Society of Australia.
Research
Sam’s research interests centre on conflict narratives and how people talk about their conflict experiences, mediation, conflict coaching, conflict in higher education and working with same-sex couples and same-sex parented families in conflict. She publishes widely in a range of journals and is regularly invited to present at international conferences. Her books include Dispute Resolution in Australia 3rd Ed. (2014) co-authored with David Spencer, Mediation for Lawyers (2010) co-authored with Olivia Rundle. Forthcoming books include Family Law, Family Life: Working with Same-Sex Couples and Same-Sex Parented Families, due for release by Thomson Reuters in 2015 and The Melodrama of Conflict, due for release in late 2015.